You and your instructor are responsible for agreeing all matters relating to the timing, location and duration of individual lessons.
On your first lesson you must present your instructor with a valid provisional licence.
You must notify your instructor of any matters which affect your ability or entitlement to have driving tuition, eg any lack or loss of a valid UK professional driving licence.
Cancellation of Lessons
If you or your instructor wants to cancel a lesson, a minimum of 24 hours’ prior notice should be given. If your instructor cancels a lesson without giving this, they’ll rearrange the lesson. Cancellations made by you must be confirmed via telephone or text directly to your instructor.
Where the reason for cancellation is illness, a minimum of 4 hours notice should be given to your instructor via telephone or text message. If your lesson is scheduled to start before midday, then notifcation should be made to your instructor by 9am in the event of any illness. Failure to do so will result in you being charged in full for your lesson.
If you don’t give at least 24 hours’ notice of cancellation you’ll be charged for the lesson(s) concerned in full. In the event of you having booked your driving test, the Driver and Vehicle Standards Agency (DVSA) requires you to give three clear working days to cancel your test. This may mean that you may lose your DVSA test fee if your instructor says you’re not ready for your test within this three-day notice period.
Payment and Lesson Bookings
You must pay for any tuition before the start of the lesson. Payments cannot be taken by Credit or Debit card. You can use one of the following payment methods:
1. Payment by bank transfer, direct to your instructor (Preferred method).
2. Payment by cash, direct to your instructor
Alan Pickard Driving School has no responsibility or liability to you for payments made by any other means. If you pay your instructor directly by any method, you should make sure you get a receipt. Alan Pickard Driving School accepts no responsibility for any payments made directly to instructors.
The cost of pre-paid tuition is based on the lesson price at the time of your initial booking, this will be honoured for 12 months afterwards – irrespective of any price increase that may occur between the date of booking and when the lessons are taken. Any unused lessons remaining after 12 months have elapsed will be subject to any lesson price increase applied prior to the lessons which shall become payable by you.
Alan Pickard Driving School has a great range of offers for new and existing learner pupils on learning to drive. We reserve the right to introduce (and to withdraw) special offers from time to time.
Introductory offers are only available to new learner pupils.
Refund Policy and Warranty
You can cancel your pre-paid tuition at any time (for the provisions relating to the cancellation of individual lessons see ’Cancellation of lessons’ above). If you haven’t taken any lesson(s) at the time of cancellation you’ll be entitled to a full refund of any amounts paid to your instructor, subject to these points:
1. If you’ve taken lesson(s) at the time of cancellation you won’t be eligible for a refund on any lessons taken. 2. Where possible, your instructor will refund you using the same method you used to pay for your lessons. If for any reason we’re not able to do this, we’ll refund you by any other method we think is appropriate. 3. Refunds may take up to 10 working days to reach you or your account. 4. Refund of partial block bookings will be minus a 25% admin charge on a pro rata basis.
Transferability of Lessons
You can’t sell or transfer lessons which have been purchased in your name to any other person without prior agreement from your instructor.
Your lessons are only valid if they’re purchased through the channels outlined in the ‘Payment and Lesson Bookings’ section above.
Limitation of Liability
Your instructor, Alan Pickard Driving School, aren’t liable to you for any loss or damage caused where, and to the extent that:
• There’s no breach of a legal duty owed to you by your instructor, Alan Pickard Driving School; • such loss or damage is not a reasonably foreseeable result of such a breach; • any such loss or damage, or increase in loss or damage, results from any breach or omission by you; • any such loss or damage results from circumstances or matters outside of the reasonable control of your instructor, Alan Pickard Driving School.
Alan Pickard Driving School shall not, in any event, be liable for losses relating to any business interest you may have including, without limitation, lost profits, lost earnings, loss of opportunity or business or business interruption.
You’re reminded that Alan Pickard Driving School is not party to the contract for driving tuition itself, which is between you and your instructor. This doesn’t affect any liability that Alan Pickard Driving School may have for any loss or damage you may incur which is caused directly as a result of any breach (including negligence) by it of any legal duty owed by it to you.
Nothing in these Ts&Cs will affect any statutory rights you may have as a consumer.
Your instructor will carry the appropriate motor insurance to provide comprehensive cover should you be involved in a collision as a learner driver, whilst in control of driving the instructor’s tuition vehicle.
If any provision or part-provision of these Ts&Cs is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification isn’t possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause won’t affect the validity and enforceability of the rest of the terms.
These Terms & Conditions aren’t intended to give rights to anyone except you and Alan Pickard Driving School. The rights of any third parties are specifically excluded from this contract.